Food delivery bag
Learn how the food delivery bag works, your responsibilities for use and care, and the conditions for fees, returns, and compliance.
TL;DR
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If you rent a scooter for food delivery, you receive an insulated food delivery bag as part of your rental.
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You are responsible for using, maintaining, and returning the bag in proper condition.
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If the bag is lost or damaged, a $50 replacement fee applies and additional charges may apply if it is not returned or is in poor condition.
Overview
If you rent a Motion Rental scooter for food delivery, you receive an insulated food delivery bag as part of your rental. The bag supports food safety and temperature control during deliveries.
You are responsible for using the bag correctly, keeping it clean and in good condition, and returning it at the end of your rental.
Failure to follow food safety or transport requirements may result in penalties from delivery platforms or relevant authorities. Riders are responsible for complying with all applicable rules.
Legal requirements in Queensland
Food delivery in Queensland requires that food is transported in a way that keeps it safe and protected.
Insulated
- Use the bag as an insulated container to help maintain safe food temperatures during transport.
Hygienic
- Keep the interior clean and free from spills, pests, and strong odours so food remains safe and hygienic.
Secure
- Close and secure the bag so food cannot fall out, be tampered with, or become contaminated while you ride.
The food delivery bag is a general-purpose insulated bag and is not guaranteed to meet every requirement of every delivery platform. Riders are responsible for checking platform-specific requirements and making sure they comply.
How to use the food delivery bag
Use the bag in a way that protects the food and keeps the bag in good condition.
Secure attachment
Attach or position the bag securely on your scooter so it cannot fall, tip, or interfere with your control of the vehicle. Check straps, mounts, or placement before you start riding.
Careful loading
Load food carefully to avoid spills, leaks, or crushing. Place heavier items at the bottom, keep drinks upright, and close the bag fully so items stay stable while you ride.
Keep it clean
Wipe the interior regularly, especially after any spills, and let it dry before closing the bag. Do not store non-food items in the bag so it stays hygienic for deliveries.
Proper storage when not in use
Store the bag in a dry, clean place when you are not delivering. Avoid leaving it outside in rain, direct sun for long periods, or in places where it can be damaged.
Return policy
You must return the food delivery bag at the end of your rental.
The bag must be:
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Clean.
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Undamaged.
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In good working condition.
If the bag is lost or damaged, a $50 replacement fee applies. Failure to return the bag at the end of your rental, or returning it in poor condition, may result in additional charges.
Final notes
Correct use of the food delivery bag helps protect food, support food safety, and assist with compliance with delivery platform and regulatory requirements.
If you have questions about the bag or need a replacement, contact support.
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Last updated Mar 20, 2026
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