Get your CRN (TMR)
Find your Queensland TMR Customer Reference Number, check existing documents, complete form F3503, and prepare for your licensing or transport transaction.
Your Customer Reference Number, or CRN, is issued by Queensland Transport and Main Roads (TMR). You may already have one on a Queensland driver licence or another TMR-issued product.
You need a CRN for some TMR licensing and transport transactions, including the Queensland motorcycle licensing process. Motion Rental does not require you to obtain a CRN as a general rental requirement.
TMR issues CRNs and controls the application process. Motion Rental cannot issue a CRN, confirm which identity documents TMR will accept, or guarantee the outcome of your application. Use the official TMR guidance for your situation.
Get a CRN from TMR
Check your existing TMR documents
Look for a CRN on your Queensland driver licence or another product or document issued by TMR. The TMR CRN page explains where the number appears on TMR products and documents.
If you find a CRN, keep the details available for your TMR licensing or transport transaction. You do not need to apply for another CRN.
Complete form F3503
If you cannot find an existing CRN, download and complete the New Customer Application (Individual), form F3503.
Complete the form with your current details. Do not assume that a document used for one TMR service will meet the requirements for another service.
Take your application and identity documents to TMR
Take the completed application and acceptable original identity documents to a TMR customer service centre.
Read TMR's evidence-of-identity requirements before you attend. The documents TMR accepts can depend on the identity documents you hold.
Keep your CRN secure
Once TMR issues your CRN, store it securely with your other important transport details. You may need it for future TMR licensing or transport transactions.
Frequently asked questions
Official related links
- Find your CRN on TMR products and documents
- Download form F3503: New Customer Application (Individual)
- TMR evidence-of-identity requirements
- Find a TMR customer service centre