Proof of balance
Learn why Motion Rental asks for a Proof of Balance document and how to download the correct PDF from major Australian banks.
We may ask for a Proof of Balance document when you subscribe.
This document helps us verify:
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Your identity
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Your residential address
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Your bank account ownership
This guide explains why we need it and how to download it from your bank.
Overview
A Proof of Balance document confirms that:
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The bank account belongs to you
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Your name matches your subscription
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Your account is active
In most cases, it also shows your residential address.
One document can meet multiple verification requirements, which speeds up approval.
Why we ask for a Proof of Balance document
Proof of address verification
Proof of Balance documents usually display:
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Your full name
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Your residential address
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Your bank details
This allows us to confirm your contact details match your subscription.
Proof of bank account ownership
All subscription payments are processed via direct debit.
We must confirm the bank account:
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Is registered under your name
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Matches the account used for your subscription
Simplified verification
A Proof of Balance document can cover:
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Proof of address
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Proof of bank account ownership
Fewer documents means faster verification.
How to download Proof of Balance from major Australian banks
Important
Screenshots are not accepted. You must download the official PDF document from your bank.
Internet banking
Log in to NetBank
Log in to your NetBank account with your customer number and password.
Open account information
Go to View accounts and select Account information.
Select the correct account
Choose the bank account you use for your subscription payments.
Open Balance confirmation
Select Balance confirmation for that account.
Save as PDF
Save or download the Balance confirmation as a PDF file to your device.
Mobile app
Log in to the CommBank app
Open the CommBank app and log in.
Open your account
Tap Accounts and select the account you use for your subscription.
Go to Proof of balance
Tap Manage, then Statements and more, then Proof of balance.
Save as PDF
Tap the Share icon and save the document as a PDF.
Internet banking
Log in to NAB internet banking
Sign in to NAB internet banking.
Find Proof of Balance
Locate Proof of Balance in the side panel.
Download as PDF
Select it for the correct account, then download and save the document as a PDF.
Mobile app
Open the NAB app
Open the NAB app on your device.
Go to Reports
Tap More, then Reports, then Proof of balance.
Save the PDF
Select the correct account and save the generated PDF to your device.
Internet banking
Log in to Westpac online banking
Sign in to your Westpac online banking account.
Open Overview
Go to the Overview section.
Select Proof of balance and transactions
Choose Proof of balance and transactions.
Choose your account and generate
Select the correct account and generate the report.
Save as PDF
Save the generated report as a PDF.
Mobile app
Open the Westpac app
Open the Westpac mobile app and log in.
Go to Statements & documents
Tap More, then Services, then Statements & documents.
Select Proof of balance
Choose Proof of balance and select your account.
Save as PDF
Save the document as a PDF on your device.
Internet banking
Log in to ANZ internet banking
Sign in to ANZ internet banking.
Select your account
Under Your accounts, select the account you use for your subscription.
Open Proof of Account
Click Account details, then select Proof of Account.
Save as PDF
Save the Proof of Account document as a PDF.
Mobile app
Open the ANZ goMoney app
Open the ANZ goMoney app and log in.
Go to Account Details
Tap your account to open Account Details.
Select Proof of Account
Choose Proof of Account.
Save as PDF
Tap the Share icon and save the document as a PDF.
Internet banking
Log in to St. George internet banking
Sign in to your St. George internet banking account.
Open Manage my accounts
Go to Manage my accounts.
Select Proof of balance
Under Statements & balances, select Proof of balance.
Choose account and save PDF
Choose your account and save the generated document as a PDF.
Mobile app
Open the St. George app
Open the St. George mobile app and log in.
Go to My Statements & Mail
Tap Services, then My Statements & Mail, then Proof of balance.
Choose account and save
Select your account and save the document as a PDF.
Internet banking
Open Manage my accounts
Log in to Suncorp internet banking and go to Manage my accounts.
Request a Proof of Balance
Select Request a Proof of Balance for your subscription account.
Save the PDF
Generate and save the Proof of Balance as a PDF.
Mobile app
Open the Suncorp app
Open the Suncorp app and log in.
Go to Manage Banking
Tap Accounts, then the Settings (cog wheel) icon, then Manage Banking.
Request a Proof of Balance
Select Request a Proof of Balance and follow the prompts.
Save the PDF
Complete the steps and save the generated PDF to your device.
Need help?
If you cannot find the Proof of Balance option in your banking app, contact your bank directly.
If you are unsure whether your document is acceptable, contact our support team before uploading.
Final notes
Download the official PDF version only.
Providing the correct document from the start helps us verify your details faster and set up your subscription without delays.
Related docs
Quicklinks
Last updated Mar 20, 2026
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