Service intervals
Follow the recommended scooter service intervals to stay safe, avoid extra charges, and keep your rental running smoothly.
Follow the recommended service schedule to avoid costly repairs and keep your scooter running safely and smoothly. Regular servicing improves performance, extends the vehicle lifespan, and helps you stay compliant with your rental agreement.
Service is required at whichever limit comes first (time or distance). Routine servicing is included when you follow the schedule and use authorised service centres.
Recommended maintenance intervals
Service is required at whichever limit comes first: either the distance travelled or the time since the last service.
First service – 300 km or 1 month
-
Purpose: Address early wear and perform initial adjustments.
-
Includes:
-
Engine oil change
-
Brake system inspection
-
Electrical system check
-
Chain lubrication and adjustment
-
Regular service – every 2,000 km or 3 months
-
Purpose: Maintain safety, reliability, and performance.
-
Includes:
-
Engine oil and filter change
-
Brake pad inspection
-
Tyre pressure and tread check
-
Battery condition check
-
Air filter inspection
-
Major service – every 6,000 km or 6 months
-
Purpose: Complete system inspection to prevent long-term issues.
-
Includes:
-
Engine tuning
-
Spark plug replacement
-
Suspension and steering inspection
-
Drive belt or chain inspection and replacement if required
-
Detailed tyre inspection and replacement if required
-
Annual service – every 12,000 km or 12 months
-
Purpose: Ensure long-term reliability and safety.
-
Includes:
-
Full vehicle diagnostic
-
Brake fluid inspection
-
Coolant level check (if applicable)
-
Comprehensive system inspection
-
Why regular maintenance matters
Regular servicing protects both you and the scooter throughout your rental.
-
Improved safety: Well-maintained brakes, tyres, and steering reduce the risk of accidents.
-
Better performance: A serviced scooter accelerates, brakes, and handles as expected, which is especially important for delivery work.
-
Extended lifespan: Timely oil changes, filter replacements, and inspections reduce wear and tear on major components.
-
Cost savings: Preventative maintenance helps avoid breakdowns and expensive repairs, and reduces the risk of additional charges related to missed services.
Keeping track of your service schedule
You receive service reminders to help you stay on top of your schedule, but it is still your responsibility to book servicing promptly.
If you are unsure when your next service is due, contact the team via WhatsApp and they can confirm your current distance, last service date, and upcoming due date using your rental records.
DIY checks between services
Carry out quick checks between scheduled services to catch issues early and stay safe on the road.
Weekly checks:
-
Tyre pressure and overall tyre condition
-
Brake feel and stopping distance
-
Headlights, brake lights, and indicators
-
Any fluid leaks, new noises, or vibrations
For a detailed checklist, refer to the Weekly checks document in Related docs.
Service responsibilities and missed services
Follow the required service intervals and use authorised service centres to stay compliant with your rental agreement.
Failure to service the scooter within the required interval may:
-
Increase safety risks
-
Affect performance and reliability
-
Impact warranty coverage
-
Result in additional charges related to missed or late services
If you realise you have passed a time or distance limit, book a service as soon as possible.
FAQs
You receive service reminders based on time and distance, but you should also keep your own note of your current odometer reading and last service date.
If you are unsure whether a service is due, contact the team via WhatsApp. They can check your service history and upcoming due dates from your rental records.
Yes, routine servicing is included in your rental as long as you:
-
Follow the recommended service schedule
-
Use the authorised service centres provided by Motion Rental
If you miss services, use non-authorised mechanics without approval, or cause damage through neglect, additional charges may apply.
Service is required at whichever limit comes first.
If you reach the time limit before you reach the kilometre limit, still book the service. Time-based wear and fluid ageing mean the scooter needs attention even if you have not ridden many kilometres.
Routine servicing is included when you use authorised service centres. If you want to arrange servicing yourself:
-
Get approval to use a non-authorised mechanic before booking
-
Use qualified mechanics and keep clear receipts and invoices
-
Provide copies of these documents to Motion Rental
If you arrange servicing yourself without approval or sufficient documentation, it may be treated as a missed service and reimbursement may not be provided. This can result in additional charges.
Missing a service can:
-
Affect performance, fuel efficiency, and safety
-
Increase the risk of breakdowns and long-term damage
-
Impact warranty coverage on the scooter
-
Lead to additional charges under your rental agreement
If you have missed a service, book the earliest available appointment and let the team know so they can update your records.
Related docs
Quicklinks
Last updated Mar 20, 2026
Built with Documentation.AI